In 2013, Spectrum Bookkeeping began as a modest bookkeeping service, dedicated to managing the financial records of small businesses with precision and care. Founded by Phillip Chisholm-DeVeau, the company started with a clear mission: to help organizations manage their financial operations smoothly and efficiently. Phillip, an entrepreneur at heart, had a history of founding both micro and small organizations, where his passion for innovation and creativity continually pushed him to improve operational tasks.

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As Spectrum Bookkeeping Inc. expanded, Phillip began to see a recurring challenge among his clients. While these organizations excelled in their core services—whether it was product creation or delivering specialised services—they often faced significant difficulties with the operational side of their businesses. The landscape of bookkeeping, record-keeping, and business processes was rapidly evolving, becoming more complex and interlinked due to advancements in technology and increased regulatory demands.

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Recognising this shift, Phillip knew that simply providing traditional bookkeeping services would not be enough to support his clients. He understood that the future of bookkeeping lay in technology, particularly in cloud-based solutions that could streamline operations and offer real-time access to financial data. Spectrum Bookkeeping was among the first firms to adopt cloud-based accounting, embracing this technological revolution to better serve its clients. This forward-thinking approach allowed Spectrum to transcend its original scope, evolving into a comprehensive service provider that offered more than just bookkeeping.

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"We consulted our clients on systems and processes that freed up their time to run their businesses with empowerment and confidence," ~Phillip recalls.

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This consulting approach became a cornerstone of Spectrum’s philosophy, as the firm helped businesses redesign their processes, implement effective systems, and embrace technology that made their operations more efficient and less time-consuming.

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Phillip’s commitment to helping organizations didn’t stop at technology. In 2017, he pursued further education in coaching at Adler Graduate Professional School, deepening his understanding of how people embrace change. This new expertise, combined with his International Coaching Federation (ICF) credentials and additional certifications, enables Phillip to guide his clients through the complexities of organisational change, ensuring they could adapt and thrive in a rapidly changing business environment.

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As Spectrum grew, Phillip recognised a new challenge: the increasing complexity of record-keeping to meet strict government regulations. This issue was crucial for both profit and non-profit organisations. Phillip’s understanding of these changing regulations allowed him to make the necessary adjustments, positioning Spectrum as a valuable partner for businesses managing these requirements.

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In response to these growing needs, Phillip rebranded to  Spectrum Total Operations Inc. in 2023. This new venture was the culmination of years of experience, innovation, and a deep understanding of the operational challenges faced by modern organizations. Spectrum Total Operations Inc. was created with a clear purpose: to empower people and organiszations by providing comprehensive solutions that streamline operations, ensure compliance, and enable businesses to focus on what they do best.

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Under Phillip’s leadership, Spectrum Total Operations Inc. continues to build on the legacy of Spectrum Bookkeeping, offering a wide range of services that go beyond traditional bookkeeping. From cloud-based accounting solutions to operational consulting and coaching,

 

Spectrum Total Operations Inc. is dedicated to helping organizations operate smoothly, efficiently, and with confidence in today’s complex business landscape.